of Ruhpolding, Rathausplatz 1, 83324 Ruhpolding
for events in the Chiemgau Arena/Stadium Ruhpolding
1. General Validity
These general sales and event conditions apply to all athletic events organized by the municipality of Ruhpolding at the Chiemgau Arena /Stadium in Ruhpolding as well as the acquisition of tickets. They are a part of the rights and responsibilities acquired with the purchase of entrance tickets to the Chiemgau Arena.
2. Offers, Completion of Contract, Contract Content, Presentation of the Tickets at the Entrance
a) The content of our Internet pages, specifically those pages to which you are directed when ordering tickets or responding to other sales offers, do not constitute a sales offer from us, rather only an invitation for you to make an offer. The contract (purchase of a ticket) arises when your order is confirmed and the ordered ticket is made available for printing using the so called “print@home” process, or the ticket is sent to you through the mail or handed to you at a sales point.
b) Tickets can be purchased through the internet at etix.com Deutschland GmbH (Etix.com/Intelli- Mark). You will be lead to this website by clicking on „TICKETS/ONLINE TICKETS.“ Etix.com Deutschland GmbH's general terms and conditions of sales govern internet ticket purchases.
c) With the purchase of an entry ticket you have the right to enter the Chiemgau Arena according to your ticket category, the general event terms and conditions, and the Chiemgau Arena Stadium Regulations. These visitor rights are tied to possession of an entry ticket and to the day for which you have purchased the entry ticket. There is no guarantee that a given competition will take place on a given day, even if a specific date and competition is printed on the ticket.
d) Access to the Chiemgau Arena, specifically, entry to an event will only be permitted upon presenting a valid entrance ticket.
3. Ticket prices, Price reductions, Payment conditions and Ticket categories
a) The ticket prices listed on the order pages of our website are valid for the listed day, or for a general admission ticket for the listed days, and per person. The prices include the legally required value added tax and an advance sales and handling charge. There is an additional fee of € 5,00 for each postal mailing of tickets.
b) Discount Categories:
Juveniles between 11 and 17 years old, students, people performing draft service and conscientious objectors providing community service, as well as highly handicapped people, are eligible for a discounted ticket according to the criteria on the relevant internet order pages. A valid verification identification document for the price reduction must be shown at the ticket check point prior to entering the event grounds. Only one discount category can be applied per ticket. Children up to 10 years old must also have an admission ticket. Children's tickets can be obtained free of charge at the box office on the day of the event by showing a valid identification card.
c) For ticket categories (stadium, race track, etc.) see the chart graph below:
In case you decide to purchase arena tickets (Block A-E and the ancillary stands F) you may, of course, visit the track; however, with a track ticket you do not have the right to enter the stadium. General admission tickets are valid for all competition days but not for the evening social events at the Kurhaus. We also point out that no seats are available in the new Chiemgau-Arena because it is not possible to install seats for organizational reasons. Therefore, no tickets for seats are available. Please also note that for security reasons we only have limited spaces for wheelchairs in the Chiemgau Arena, in the stands and along the track.

5. Event Dates/ Event Date Shifts/Cancellations
a) The athletic events which take place in the Chiemgau Arena are open-air events and therefore the individual competitions can be influenced by the weather. In addition, in carrying out the athletic events and the individual competitions, we are bound by the national and international standards and regulations of the athletic sports organizations. The dates and times for the individual competitions during an event (such as, for example, the IBU World Cup Ruhpolding 2011, IBU Biathlon WM 2012) listed on our homepage and on the order forms are, therefore, non-binding and can be changed (to another time or date, or canceled entirely) due to weather conditions (for example temperatures below 20 degrees Celsius, fog or heavy snow), or upon the instructions from national or international sports associations.
b) Thus, each purchased ticket only provides a right to enter the Chiemgau Arena as a visitor in compliance with the ticket category and on the day for which you have purchased the ticket (in the case of general admission tickets during the entire event), but does not guarantee that a specific competition will take place on that day. Thus, if the start time for a competition is changed, you can, of course, participate in the competition as a spectator. If, however, the competition is moved to another day, you can only participate as a spectator and enter the event grounds if you have also purchased a ticket for that day.
c.) You are obligated to inform yourself in advance of exact competition schedule and start times for the scheduled competition for which you have purchased tickets. You can obtain the current relevant information on our homepage www.biathlon-ruhpolding.de.
6. Parking and Transportation to the Chiemgau Arena
a) During large athletic events (such as the World Cup) within the Ruhpolding town limits, the town will provide free parking and provide a free shuttle service from these free parking lots to the Chiemgau Arena.
b) Providing parking spaces does not, however, grant visitors the right to a parking space and Ruhpolding does not have any obligation to supervise the parking lots, or liability for damages caused to cars parked in these lots. The municipality of Ruhpolding has no liability for damages caused by unauthorized persons. This applies in particular to damages, destruction or theft of the parked car or built-in or removable property from the car (such as a car radio, or valuable objects) and things attached to the car by third parties.
c) Providing the free shuttle service to the Chiemgau Arena does not establish a right to transportation in general or at certain times. Travel to the events should be commenced in a timely fashion because, especially shortly before the competition begins, there can be significant delays. Ruhpolding is not liable for late arrivals to the Chiemgau Arena.
7. Liability of the Municipality of Ruhpolding
Ruhpolding is only liable for damages if Ruhpolding, its representative agent or assistant acted intentionally or with gross negligence, not with simple negligence. This limitation of liability does not apply in the case of
loss of life, bodily harm, or damages to health or intentional damages to essential contractual obligations. These are obligations whose completion makes the completion of the contract possible and on the regular completion of which the contracting party can rely.
8.Admission to the Event Grounds, Stadium Regulations
The Stadium Regulations which are posted at the event grounds apply to the entry to the event grounds and to conduct on the grounds during and after the event. The Stadium Regulations are a portion of these General Sales and Event